In 1992 Carolyn was employed as a Body Corporate Manager with Whittles Body Corporate Managers where she gained hands on experience in all aspects of business management including customer service, preparing budgets, financial management, conducting and chairing of meetings, organising routine and emergency maintenance, debt recovery, processing insurance claims and dispute resolution. She was instrumental in liaising with key personnel such as developers, conveyancers and real estate sales agents to obtain new business for Whittles including high profile properties such as Holdfast Shores at Glenelg.

Carolyn was promoted to the position of Assistant General Manager for Whittles which she held for over 10 years. In this role she assisted in writing the quality assurance program, set up company policies and procedures, hiring staff & undertaking staff reviews, training of management and staff, implementation of specialised computer software and liaison with government agencies in the implementation and amendment of relevant legislation.

In 2008 Carolyn established her own business providing support services to small and medium sized businesses across Adelaide and obtained certification as a BAS Agent by completing a Certificate IV in Financial Services (Book Keeping).

Over the years Carolyn has also been engaged by the Electoral Commission of SA and the Australian Electoral Commission providing Polling Booth Management Services for State and Federal Elections. Also during the State and Local Council Elections Carolyn was engaged as a Returning Officer which involved engaging staff on short term contracts, providing necessary training, following all systems and procedures and compliance with all legislation requirements.

Carolyn also formalised her experience as a trainer by obtaining her certification in Training & Assessment and she completed courses online with Xero to be a Certified Advisor for their cloud based software.